Healthcare

Healthcare Automation

12 hours of admin saved per clinician / week

Clinical copilots and document AI that remove the paperwork between doctors and patients.

-70%
Admin time
99.2%
Accuracy
9 wks
Go-live
Healthcare Automation
Client
A regional health system with 600+ clinicians across 22 sites
Timeline
9 weeks to first go-live, full rollout in 16
Team
1 AI engineering pod + clinical informatics leads
The Challenge

Where the old way was failing

Clinicians were spending 15+ hours per week on documentation, referral letters, and prior-authorization paperwork — time taken directly from patient care.

Burnout-driven attrition was rising, and locum cover costs were escalating quarter over quarter.

Every workflow touched protected health information, so any solution had to clear strict HIPAA, audit, and data-residency requirements before a single document could be processed.

The Solution

What we built

01

Ambient clinical documentation

A consultation copilot drafts structured clinical notes from the encounter, mapped to the health system's templates and coding standards. Clinicians review and sign — they no longer type from scratch.

02

Document AI for referrals & prior auth

Inbound faxes, PDFs, and scans are classified, extracted, and routed automatically. Prior-authorization packets are pre-assembled with supporting evidence pulled from the EHR.

03

Compliance-first architecture

All inference runs inside the client's compliance boundary with full audit trails, role-based access, and zero PHI retention in model context. The design passed security review in one cycle.

Clinical NLPDocument AIEHR IntegrationHIPAA-Compliant InfraAudit & Access ControlWorkflow Automation
The Results

What changed for the business

Administrative time per clinician dropped 70% — roughly 12 hours returned to patient care every week.

Document-extraction accuracy reached 99.2% against human-validated samples.

First department went live in 9 weeks; clinician opt-in hit 85% within two months.

Referral turnaround moved from days to same-day across the network.

Our doctors got their evenings back. That sentence alone justified the entire program.
Chief Medical Information Officer · Regional health system

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